Choose calling and internet plans

• All plans, except for NARŠYK PARA, NARŠYK NAKTIMIS and DAR promotion, are valid for 30 days after the order and are subject to auto-renewal if the account balance is sufficient 2 hours before the expiry of that plan (or promotion). The plan NARŠYK PARA is valid for 24 hours after the order and is subject to auto-renewal if the account balance is sufficient 2 hours before the expiry of the plan. DAR promotion is valid for 7 days and is not subject to auto-renewal.
• If a short-term promotion has been ordered and any plan is available, first will be used the benefits provided by that promotion and only then the benefits of that plan.
• After all the benefits provided by the plans are used up, standard rates will be applied that may be checked by clicking on this link.
• After using up the balance of mobile data provided by the plans and continuing to browse, EUR 0.26 will be debited from the account and 10 MB per day will be granted (until 23:59 of the current day). If 10 MB are used up before the expiry of the day, another 10 MB for EUR 0.26 will be granted that will be valid until the end of the day, etc.
• Each plan KALBĖK also grants 10 MB to protect you from unexpected expenses if your phone accidentally connects to the internet.
• A limit of SMS per day is valid: for plans with 6,000 SMS, a limit of 200 SMS per day, and for plan with 12,000 SMS – a limit of 400 SMS per day is valid.
• Calls are rounded to the nearest minute to the bigger side.
• Benefits granted by the plans are valid while using services in Lithuania.
• Free calls and SMS are not valid when calling or writing to the short numbers (taxi, voting, etc.), except for absolutely free services, e.g. emergency numbers.

• Data rollover service is valid with the plans RAMU, VERTA, VISKAS.
• The plan has X GB that are valid for 30 days. If after 30 days the plan automatically renews, unused data will be transferred to the next 30 days. For example, if on the day 30th you will have unused Y GB, once the plan renews you will get X+Y GB for the next 30 days. The maximum rollover data balance is 50 GB.
• If the plan is not renewed automatically, you will lose all the accumulated data. You must top up your account no later than 2 hours before the automatic data renewal time.
• If you will order other RAMU, VERTA, VISKAS or KALBĖK plan, you will lose your accumulated data, because your current plan will not be renewed automatically. For example, if you have plan RAMU and you order plan KALBĖK 200 while RAMU plan is still active, the plan RAMU will remain active until its expiry date, but will not be renewed anymore and thus you will lose accumulated data.

A booked plan becomes valid immediately and is valid for 30 days. After the 30 days, a monthly fee will be charged and the plan will be subject to auto-renewal for another thirty days.

You will be informed about the upcoming renewal of the plan by SMS message. If on the day of renewal your account balance is not sufficient, the plan will not be renewed. To use the plan again, you will have to rebook it. If you may not rebook it, most probably the plan has not been turned off yet (turning off takes place within a period of several hours).

To ensure that the plan is renewed, the account must be refilled less than 2 hours before the expiry of the plan.

• If you have a specific KALBĖK, NARŠYK or bundled plan and send an SMS for booking another plan, the first plan is turned off and the second one is turned on, whereas the unused benefits (minutes, SMS and data) will remain valid before the expiry of validity of the first plan.
• When changing the plan, do not forget that the benefits of KALBĖK Telia and KALBĖK NERIBOTAI are not cumulative, i.e. if you order another plan when you have one of these plans, unlimited calls will be valid only until the day the plan had to be renewed.

• You may cancel the plans KALBĖK and RAMU, VERTA, VISKAS by sending an SMS by number 1566 with the text: -PLANAS (before the word PLANAS, a minus sign is entered). SMS price EUR 0.05.
• You may cancel plans NARŠYK by sending an SMS by number 1566 with the text: -NARSYK (before the word NARSYK a minus sign is entered). SMS price EUR 0.05.
• You may cancel the promotions by sending an SMS by number 1566 with the same text used for ordering a promotion, but instead “+” at the beginning of the text, use “-“ sign (SMS price EUR 0.05 ).
• After cancelling the plan, you will be able to use the benefits granted by the plan further (minutes, SMS messages and mobile data) until validity of the plan expires, however the plan will not renew automatically.